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FAQ'S

A Few Questions Answered

  • What is the processing time for products purchased from Fancy Fur Fashions?
    At Fancy Fur Fashions, our standard items typically take around 1-2 business days to process from the time your order is placed. For items that are custom-made or personalized according to your unique specifications, the processing time is slightly longer, usually taking about 3-5 business days. This additional time allows us to ensure every detail meets our high standards of quality and craftsmanship.
  • What is your return policy?
    At Fancy Fur Fashions, we are dedicated to ensuring both pets and their owners are completely satisfied with our products. Our return policy allows you to return any unused items within 30 days of purchase for a full refund. To initiate a return, please ensure the product is in its original packaging and in the same condition as when you received it. Custom or personalized items are not eligible for return unless there is a defect. To process your return, contact our customer service team for instructions on how to ship the item back to us. Your pet's comfort and your satisfaction are our top priorities, and we strive to make the return process as smooth and hassle-free as possible.
  • What is Fancy Fur Fashions' shipping policy?
    At Fancy Fur Fashions, we are committed to ensuring your furry friend's fashion essentials arrive promptly and affordably. We ship all orders using USPS with a flat rate shipping fee of $9.99, regardless of order size or destination within the contiguous United States. This straightforward approach eliminates any guesswork about shipping costs, allowing you to focus on selecting the perfect items to pamper your pet.
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